Privacy Policy

1. Who we are

Furnish (“we,” “our,” or “us”) operates the online store at https://furnish.madethis.app. We are committed to protecting your personal information. If you have questions about this policy, email us at team@furnish.madethis.app.

2. Information we collect

When you place an order or create an account, we collect:

• Contact information — name and email address
• Shipping address — street address, city, state, ZIP code, and country
• Payment information — card details are collected and processed securely by Stripe. We never store your full card number on our servers.
• Order history — products purchased, amounts, and order status
• Usage data — pages visited, browser type, IP address, and referrer URL, collected via analytics cookies

3. How we use your information

• Order fulfillment — to process payments, ship your order, and send tracking updates
• Customer service — to respond to your questions and handle returns or disputes
• Marketing — with your consent, to send promotional emails about new products and offers. You may opt out at any time by clicking “Unsubscribe” in any email or emailing us at team@furnish.madethis.app.
• Site improvement — to analyse traffic patterns and improve the shopping experience
• Legal obligations — to comply with applicable laws, prevent fraud, and enforce our terms

4. Third-party processors

We share your data with trusted third parties only as necessary to operate the store:

• Stripe — payment processing. Stripe's privacy policy is available at stripe.com/privacy.
• Shipping carriers — UPS, FedEx, and USPS receive your name and shipping address to deliver your order.
• Analytics — we use anonymised analytics tools to understand how visitors use the site. No personally identifiable information is shared with analytics providers.

We do not sell your personal information to third parties.

5. Cookies

We use cookies to keep your shopping cart active, remember your login session, and gather anonymised analytics data (e.g. pages visited, session duration). You can disable cookies in your browser settings; some site features may not work correctly without them.

6. Data retention

We retain order records and associated personal data for up to 7 years for accounting and legal purposes. Analytics data is aggregated and anonymised after 26 months. You may request deletion of your account data at any time (see Section 7).

7. Your rights (GDPR & CCPA)

Depending on where you live, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Request deletion of your data
• Object to or restrict certain processing
• Data portability (receive a copy in a machine-readable format)
• Opt out of the “sale” of personal information (we do not sell data, but CCPA residents may assert this right)

To exercise any of these rights, email team@furnish.madethis.app with your request. We will respond within 30 days.

8. Security

All data is transmitted over HTTPS. Payment data is handled exclusively by Stripe using PCI-DSS-compliant infrastructure. We implement reasonable administrative, technical, and physical safeguards to protect your information.

9. Children's privacy

Our store is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will delete it promptly.

10. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be notified via email or a prominent notice on the site. The effective date at the top of this page reflects the most recent revision.

11. Contact

For any privacy-related questions or requests: team@furnish.madethis.app